Terms & Conditions

AE Marketing
Effective Date: 27th February 2025


AE Marketing is a sole trader business registered in East Yorkshire, UK. Services are provided exclusively within the UK.

AE Marketing offers the following services:

• Social Media Management
• Content Creation
• Coaching & Training
• Marketing Services

There are no guarantees or expected results attached to these services. No specific exclusions or limitations apply unless agreed upon in writing.

• Fees are pre-agreed based on the service provided.
• Payments must be made upfront for the coming month.
• No refunds will be issued for payments received or work completed.
• Either party may terminate the agreement with a 30-day written notice.
• Late payments will incur a 5% late fee per month on overdue invoices.
• Payment is due within 14 days of the invoice date unless otherwise agreed in writing.

Clients agree to:

• Provide timely feedback and approvals when requested.
• Respond to communications in a professional and timely manner.

Delays in response may result in content being posted or work being completed as planned. AE Marketing cannot be held financially responsible for any missed business opportunities, revenue loss, or other damages due to client delays.

• Once payment is received, full rights to the content transfer to the client.
• Clients may edit, repurpose, or resell the content as they wish.
• AE Marketing retains the right to use completed work in its portfolio unless the client opts out in writing.
  
   
• AE Marketing is not liable for any specific outcomes, including engagement, leads, or conversions.
• AE Marketing is not responsible for changes made by third-party platforms such as Google, Meta, LinkedIn, or others that may impact results.
• No confidentiality clauses apply unless requested by the client, but AE Marketing adheres to a strict data protection policy.
• Both parties agree to keep any proprietary or sensitive business information confidential unless required by law.
  
   
• Services operate on a rolling 30-day agreement.
• Either party may terminate the agreement with 30 days' written notice.
• If a contract is terminated early, the remainder of the 30-day invoice will still be due.
  
   
• Any disputes will be resolved through professional mediation. If unresolved, arbitration may be pursued as a binding resolution.
• The costs of mediation and arbitration shall be shared equally by both parties.
• This agreement is governed by UK law.
  
   
• Client data is stored securely in compliance with GDPR and industry best practices. AE Marketing takes reasonable steps to protect client data but cannot be held liable for security breaches beyond its control, including those affecting third-party service providers such as Google Drive.
• AE Marketing complies with GDPR and is registered with the ICO.
  
   
• If payment is not received on time, AE Marketing reserves the right to suspend services until payment is made.
• A 5% late payment fee per month will be applied to overdue invoices.
• Payment is due within 14 days of the invoice date unless otherwise agreed in writing.
  
   
• AE Marketing shall not be liable for delays or failure to perform due to causes beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, or major third-party platform outages.
• AE Marketing is not responsible for any algorithm changes, policy updates, or technical failures that impact performance on third-party platforms.
  
   
• Each service includes a pre-agreed number of revisions. Additional revisions are subject to extra charges.
• Any work requested beyond the originally agreed scope will be charged at an additional rate, to be agreed upon in writing before execution.
  
   
• AE Marketing reserves the right to refuse service if a client requests content that is misleading, false, offensive, or otherwise goes against the company's values.
• Any unethical, discriminatory, or defamatory content requests will not be accommodated.
  
   
• AE Marketing reserves the right to modify services, pricing, or terms at any time.
• Clients will be notified in writing at least 30 days in advance of any changes.
• In exceptional circumstances, immediate changes may be made due to third-party cost increases or compliance requirements.
  
   
• The client agrees to indemnify and hold AE Marketing harmless from any claims, damages, liabilities, or expenses arising from the use, modification, or misuse of the provided content.